Privacy Policy

Last updated: 7 November 2026

Who we are

This website is operated by Lazapi, a Shopify development agency with locations in Kozhikode (Kerala), Bangalore and the UAE. To contact us about privacy, use our contact form.

What we collect

When you send an enquiry or request an audit, we collect what you enter in the form: your name, email address, phone or WhatsApp number if given, store URL, your message and any project details you choose to share, such as service, budget and timeline.

Like most websites, our hosting provider may record technical information such as IP address, browser type and pages requested in server logs, for security and reliability.

How we use it

• To reply to your enquiry and prepare any audit, scope or quote you ask for
• To deliver and administer a project, if we work together
• To protect the website from spam and misuse
• To meet our legal and accounting obligations

We do not sell your personal data. We do not add you to marketing emails because you sent an enquiry.

Who may receive it

Enquiries are delivered by email to our team. Service providers that support the website and our email, such as hosting and email providers, may process data on our behalf. We may disclose information where the law requires it.

International transfers

We work with clients in several countries, and our providers may process data outside your country. Where required, we take appropriate steps to protect personal data when it is transferred.

How long we keep it

We keep enquiries for as long as needed to respond and follow up. If you become a client, we keep project and billing records for as long as needed to provide the service and meet legal and accounting requirements. You can ask us to delete information we no longer need.

Your rights

Depending on where you live, including under India’s Digital Personal Data Protection Act, the GDPR or UK GDPR, you may have the right to access, correct or delete your personal data, to withdraw consent, to object to certain uses and to complain to a regulator. To make a request, use our contact form.

Cookies

See our Cookie Policy.

Changes

We may update this policy. The date at the top shows when it last changed.